Contact BrainHunters Academy
Choose a topic to contact the service operator, or use the quick links below for account help.
What can we help with?
info@brainhunters.academyWrite to usOpens your email app with the selected topic. Nothing is sent automatically.
Things you can do now
Account and learning help
Use the parent zone to manage learner profiles, change your PIN, export family records, or remove your account. If you cannot sign in, use your saved recovery key or the email password-reset option if available. If neither option resolves the issue, contact the service operator.
For a learning issue, keep the activity identifier and a description of what happened. Avoid including your child’s full name, school, photo, address, or other unnecessary details.
Privacy requests
A signed-in parent can export family data or delete learner profiles from the PIN-protected account settings. Account deletion removes the active family records and account messages held by the application. If you have an active recurring membership, cancel it through the billing portal before deleting the account. Deleting application data does not cancel provider billing. See the privacy policy for details about data use, retention, and deletion, or contact the operator about a data request.